Why It Matters
Your website doesn’t stop needing attention once it launches. WordPress updates, plugin conflicts, security patches, performance degradation, broken forms, hosting outages, these are real problems that happen to real websites, and they’re expensive to fix when something goes wrong without a plan in place.
Our support packages are designed to be the insurance policy you actually want to use, proactive, responsive, and run by the same people who built your site.
What's Included Across All Plans
-
Managed WordPress hosting on fast, UK-based servers -
SSL certificate included and maintained -
Daily automated backups with 7-day retention -
Uptime monitoring with instant alerts -
WordPress core, theme, and plugin updates -
Security monitoring and malware scanning
Frequently Asked Questions
No. We support WordPress websites built by other agencies too. We’ll run an initial audit first to understand your setup and make sure we can support it properly, then get you onto the right plan.
Our uptime monitoring watches your site around the clock and alerts us the moment something looks wrong, so issues like an outage are often caught before you’d even notice. For urgent problems, higher plans include priority support so critical issues are dealt with quickly rather than left waiting.
Yes. Our plans run monthly with no long lock-in, so you’re staying because the service is worth it, not because you’re tied in. If you do leave, your site and all its data are yours, and we’ll help you move it cleanly.
Every plan covers the essentials that keep a site healthy: managed UK-based hosting, an SSL certificate, daily backups with 7-day retention, uptime monitoring, WordPress core, theme and plugin updates, and security scanning. Higher plans add a monthly allowance for content changes and fixes, plus priority support and regular performance reviews.
You can, and for some sites that’s fine. But cheap shared hosting often means slow load times, no proactive updates, and no one to call when a plugin update breaks something. Our plans bundle the hosting, the maintenance, and the people who built your site into one place, so problems get prevented rather than discovered at the worst moment.
Yes. We take automated daily backups and keep 7 days of history, so if something breaks or content is lost, we can roll your site back to a working version rather than starting from scratch. Because we manage the hosting too, restoring is quick and handled entirely by us.
That’s the core of it. We handle WordPress core, theme, and plugin updates, maintain your SSL, run security and malware scanning, and monitor uptime, all proactively. The point is to catch the small issues before they become the expensive ones.
Yes. We host and support everything from brochure sites to busy WooCommerce stores, and we’ll match the plan to how demanding your site is. For shops and mission-critical sites, the higher plans add performance reviews and a dedicated point of contact so it’s always looked after.